Contact Us
Have questions about your medical marijuana evaluation, certification, renewal, or state registration process? Our support team is here to assist you.
Ways to Reach Us
Choose the contact method that works best for you.
What Happens After You Reach Out
Every inquiry to My MMJ Doctor is handled with care and respect. Our support team can assist with general questions about evaluations, appointments, renewals, account-related concerns, and the certification process.
Your Message Is Received
Your inquiry is submitted securely to our support team for review.
Support Team Review
Our support team reviews your question and directs it to the appropriate resource or department.
Clinical Guidance When Needed
Our team can connect you with a licensed physician for medical guidance.
Frequently Asked Questions
Answers to common questions about certifications, renewals, and support.
How do online appointments work?
Online appointments are conducted entirely through our secure telehealth platform. Simply book a time slot, complete a brief intake form, and connect with a licensed physician via video for your evaluation.
How do I know if I qualify for a medical marijuana card?
Qualification depends on your state's medical marijuana program and your specific health condition. During your evaluation, a licensed physician will review your medical history to determine eligibility based on your state's qualifying conditions.
How do renewals work with My MMJ Doctor?
Renewals are quick and convenient. We'll notify you before your certification expires, and you can complete a streamlined renewal evaluation online without needing to start the process from scratch.
Do you support patients in multiple states?
Yes. My MMJ Doctor supports patients across multiple states with licensed physicians who understand each state's specific medical marijuana regulations and requirements.
What is your typical response time?
Our support team typically responds to inquiries within 24 hours. For urgent matters, we recommend calling our phone support line directly for immediate assistance.